Getting started

Install the app

You won’t find Health SatNav in the App Store or Google Play. It’s a web app: you install it straight from your browser, and it then sits on your home screen and opens full-screen, just like any other app. There’s nothing to download from a store, and updates arrive automatically.

Start by opening app.healthsatnav.com on the device you want to use, then follow the steps for that device.

It looks like you’re reading this inside another app, such as Instagram, Facebook or a mail app. Those built-in browsers can’t install web apps. Open this page in Safari (on iPhone) or Chrome (on Android) first.

Getting set up

Setting up takes a few minutes. You’ll need an email address you can get to, and you must be 18 or over.

1. Create your account. Open the app, tap Create an account, and enter your email, a password and your date of birth. Read and agree to the terms, then tap Create account.
2. Confirm your email. We’ll email you a confirmation code. Enter it and tap Confirm. If it hasn’t arrived after a few minutes, check your junk folder or tap Resend code.
3. Tell us about you. Your name, date of birth, sex at birth, ethnicity and height. These help us compare your results against the right reference ranges, which can differ between groups of people. You can choose Prefer not to say for ethnicity.
4. Answer a few questions. Things like what you’d most like to focus on and how proactive you’d like Health SatNav to be. You can skip any question you’d rather not answer.
5. Add your first reading. Health SatNav needs at least one piece of health data before it can show you anything. Whatever you have is fine: a blood pressure reading, your resting heart rate, or a blood test report.

When you sign in, you’ll see a Keep me signed in on this device option. Tick it on your own phone so you aren’t signed out. Leave it unticked on a shared or public device; you’ll then be signed out automatically after a period of inactivity.

Adding your health data

The more you add, the clearer your picture becomes. Everything starts from the + button in the middle of the bottom bar: tap it, then Add health data.

• Take photo or Photo Library: photograph a paper report or the screen of a blood pressure monitor, or pick a screenshot you’ve already taken.
• Choose files: upload a lab report or export, such as a PDF, spreadsheet or document.
• Enter a reading: type in a single measurement yourself. Pick the metric, enter the value and unit, add a note if you like, and tap Record reading.

Health SatNav reads photos and documents for you and pulls out the results, so you don’t need to type them in. Results from any laboratory, provider or country are fine.

Readings that can be compared against a reference range, such as blood pressure or glucose, appear under Core Biomarkers in the My Data tab. Everything else, such as sleep, weight and steps, appears under Other data, where you can follow the trend over time.

Understanding your results

Your Home screen shows how many of your biomarkers are On route and how many Need attention, followed by your wellness considerations: a top three to focus on today, with more detail grouped across ten areas of health, including food, movement, sleep and environment.

Tap any biomarker to see your latest reading, how it compares with its range, and how it has changed over time. Each reading is marked as:

• Optimal: within the range where things tend to work well.
• Borderline: drifting away from that range, so worth keeping an eye on.
• Action needed: outside the range. Something to look into, and possibly to discuss with a healthcare professional.

The direction of travel matters as much as any single number, which is why adding new readings over time is so useful. Our ranges are a general guide, and your laboratory may use slightly different ones. Read more about this idea in Getting In The Green.

Health SatNav doesn’t diagnose or replace your doctor. If you feel seriously unwell, contact the appropriate healthcare or emergency service.

Goals and your daily plan

A goal gives Health SatNav something to steer towards. Open the Goals tab and either pick a starting point, such as Sleep better, More energy or Reduce stress, or tap Create your own goal and describe it in your own words. Something personal works well, like “Dance at my daughter’s wedding”.

You have one active goal at a time. You can edit it whenever you like, and tap Mark as complete when you get there.

The Today tab shows today’s plan: a short set of suggestions for the day, shaped by your goal and your latest data. It updates as you add new readings.

Asking questions

Tap +, then Ask the Agent, to ask Health SatNav anything about your health data. What does this result mean? Why has this changed? What might I talk to my GP about? You can attach a photo or document to a message too, and any results in it are added to your data.

Your conversations are saved automatically. Tap the history icon to find an earlier one.

The assistant is there to help you understand your data, not to give medical advice. It can make mistakes, so check anything important with a healthcare professional.

Your data and account

Your data is yours. Open your profile from the picture at the top right of the app, then go to Your data:

• Download a copy. Tap Prepare my download, then Download my data. The download link works for one hour.
• Delete your data. Removes your readings and progress history while keeping your account, so you can start again.

Also in your profile: Email preferences to choose which emails you get, and Sign out of all devices if you’ve signed in somewhere you’d rather not stay signed in. To close your account completely, email support@healthsatnav.com.

Read how we look after your information in our privacy notice.

Troubleshooting

Still stuck? Email us at support@healthsatnav.com and we’ll help.